OVERVIEW

This website is operated by HS Marketing Solutions under the name CrispyWear. Throughout the site, the terms “we”, “us” and “our” refer to HS Marketing Solutions. HS Marketing Solutions offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply  to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website without any notice to you. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Guidelines

This policy is in effect to help customers claim easy refunds and returns against their orders in case of order cancellations and returns.

The scope of this policy is to operate under the varied enforced policies on the site which are laid down as follows and are accessible by the use of hyperlinks:

In the event of the buyer exercising order cancellations or refunds, the resolution will be provided to the buyer as per the norms of the above mentioned policies available on the site and agreed by the customer, agreement of which is given by the customer’s use of the website as well as making of a purchase.

This Buyer Protection Policy comes in effect ONLY WHEN the customer’s order meets a minimum purchase value of INR 599 or above per order and the product purchased by the customer is not delivered to him/her. In the event of Buyer Protection Policy coming in force in favor of the customer after thorough investigation, the customer will be entitled to a refund of the amount paid for the product’s total cost per individual order excluding any return/refund processing charges, shipping/logistics/handling fees, platform fees, GST or any other taxes or any other additional charges above the product’s cost as applicable on the individual order in context.

Platform fees, GST, forward and return shipping fee, handling fees, processing fees or any other type of fees charged on the order in any case will be non-refundable as per policy.

For the policy to come in force in any event the customer must first get in touch with the support team using the available means to contact us available on the site which are also laid down as follows:

Email: support@crispywear.com

WhatsApp: +917743049409