Overview

This website is operated by HS Marketing Solutions under the name CrispyWear. Throughout the site, the terms “we”, “us” and “our” refer to HS Marketing Solutions. HS Marketing Solutions offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply  to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website without any notice to you. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Any Terms, Terms of Service, Conditions mentioned here are applicable above the general terms and conditions of the website.

In the offer labeled under “Deals” at “CrispyWear”, referred as “Company”, on the website https://crispywear.com, referred as “Website”, the customer can avail the listed products under deals at ₹1 regardless of their selling price. In order to avail such an offer the following specific additional terms and conditions above the global terms and conditions are applicable on the order containing products listed under this offer:

Availability & Order Confirmation

The products are shipped under this offer only if they are in stock and available at the time of confirmation of the order. If for any reason the product goes out of stock the order will be canceled at the sole discretion of the company. The same shall be notified to the customer before the confirmation of the order.

Placing the order on the website does NOT confirm the order acceptability. A separate notification shall be provided to the customer via the available means of communication stating whether the order placed is confirmed for delivery or not.

Order Delivery & Shipping

Under this offer shipping is handled via our 3PL partners. In order to ship the order which contains a product bought under deals section for ₹1, the customer must make a further purchase of minimum ₹598 from the website to complete the minimum order shipping norms of the website i.e ₹599 as stated under Delivery information on the website. If the minimum purchase criteria is not met, the product purchased under “Deals” offer is automatically canceled. The customer is restricted to purchasing only “1” unit/pcs per individual order sold under deals offer. In case of multiple units ordered by the customer for products under deals offer, each unit will be adjusted into separate orders valuing at a minimun of INR 599 each.

Delivery can take anywhere from 5-10 working days depending on the customer’s address and delivery partner’s proficiency after the order confirmation date. All orders are shipped via trackable courier services and the information to track the order shall be communicated to the customer via the available means of communication.

Cash on delivery orders are subject to an additional charge as applicable to make the order value in norms to the shipping minimums of INR 599 per order.

Returns & Cancellation

The Company holds the sole right to cancel any order for any reason at its sole discretion. The same shall be notified to the customer via the available means of communication. The customer can cancel his/her order by communicating the same to the company before the order has been shipped. Once shipped, the order cannot be canceled.

Order cancellations by the customer before the order has been shipped are entitled to a refund equal to the deal price of the product purchased in the order. Any additional fees charged above the deal price of the product such as platform fee, shipping fee, handling fee, GST or any other type of fees/taxes shall be non-refundable. Refunds applicable shall be processed by the company in 7 working days from the date of receipt communication from the customer for order cancellation in written.

The customer has 7 days to return the product after delivery. Refunds, if applicable, will be processed after the product is returned and received to the company and undergoes strict inspection to ensure it has not be used or tampered with in any case. Original brand tags must be present with the returned item for a return to be considered valid. Any request for return and refund for used products will not be entertained. “Platform Fee” plus “GST”, if charged, is non-refundable.

Refund amount if applicable will be adjusted for a fixed charge of ₹100/- to process the order return/cancellation as processing fees. Further, forward and return shipping fee will be deducted from the refund amount as shipping charges are non refundable. The so calculated refunded amount will be provided back to the customer’s original source of payment. In case of COD orders, refund will be provided as “Store Credit”.